Avoid complaining about the most dynamic massage on your spa menu. A Spa aspiring to stay on top, it has to offer a range of services that cater to the needs and requirements of all different categories of clients.
A special category is for those clients who, either because of fitness or culture, like or prefer possible massage. Most Spas’ meet this need by including Deep Tissue Massage in their Spa Menu. This is a successful option, but many times it presents some problems in the way of delivery that lead to customer dissatisfaction. Specifically, Spa centers in Bangalore find that there are often complaints that the therapist either did not apply the required force ("struck me") or that he did it too loudly causing pain ("I died in pain"). At the Bangalore spa centres all will be perfect.
The training of therapists is an imperative necessity for their upgrading, at the technical level as well as selling - promoting the therapy. The therapist must be trained in a specific protocol, fully specialized and tailor-made to the needs of a Spa client, and learn to properly handle the pressure of the handle to cope with deep muscle pain, targeted and without causing pain. This training is all about Spateam, so that the service is offered evenly and unchanged to all clients, regardless of the therapist performing it (maintenance time limits, same order, pressure and handle direction).
A very important factor, too, is to reverse the negative attitude that a therapist can have for Deep Tissue Massage or the concept of selling in general and to shape a positive attitude towards delivering and promoting treatment to clients, which emerges through his education.
Also, a comprehensive education can only include how to reach customers, promote and sell the service, depending on the gender, age, body shape, culture of the client and of course his needs.
Based on these specifications, it is our Deep Tissue Massage training that we offer to our clients, with the aim of upgrading the quality of service and of course increasing your sales.
By investing in a training, the spa will immediately see an improvement in the quality of Spa services, with now accredited trainers, a reduction in demanding customer complaints, and this will of course result in multiple financial benefits to the overall Spa turnover.